There are a lot of misconceptions about auto repair, but knowing what to expect and what your rights are when dealing with the body repair shop and the insurance company will help you avoid any problems, and get the service and attention you deserve.
- The insurance company chooses which shop does your repairs.
While a repair shop will give you some preferred provider recommendations, in the end, the choice is yours. - You have to get three separate auto body repair estimates.
If the insurance company asks this, ask if it will speed up their payment of claims. If not, choose a body repair shop, have your car repaired after getting an estimate, and then let the body repair shop negotiate on your behalf with the insurance company. - You might have to pay out of pocket.
It’s a common belief that if the insurance company’s estimate is lower than the collision body shop’s price, you must pay the difference out of pocket. However, the insurance carrier must negotiate in good to arrive at an agreed price for repairs. - Only the dealer has the right parts.Most dealers do not have collision repair centers, and sublet to outside shops. They also rarely stock parts, and actually order them from the same source independence body repair shops do.
- A car is never the same after an accident.
It is the roll of the experienced collision repair technician to restore the safety, function, and appearance of your car to its pre-accident condition. They use the latest technology and parts to rebuild to car to its factory dimensions and tolerances. - Insurance companies will not warranty repairs.
some insurance companies will warranty the work of certain car body shops, but if they shop itself won’t warranty the repairs as well, do not use that shop.
Helpful links: collisionmiami.com
